Hotel Revenue Management
OTAs vs. Direct Bookings: Balancing Distribution Channels to Maximize Revenue
In the ever-evolving landscape of the hospitality industry, independent hotels face a crucial decision: Should they rely more heavily on Online Travel Agencies (OTAs) for bookings or focus on driving direct bookings through their own channels? Both OTAs and direct bookings have their advantages and drawbacks, and finding the right balance between these two distribution channels is essential for maximizing revenue. In this article, we’ll take a deep dive into the pros and cons of OTAs versus direct bookings, along with actionable tips on how hotels can optimize both channels for sustainable growth and reduce dependency on third-party platforms.
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