Most hotels don’t lose money from one big mistake.
They lose it through small, compounding leaks—across pricing, channels, demand signals, and daily operational decisions.
Industry research suggests hoteliers estimate around 6% of revenue can be lost to rate leakage.
At the same time, when bookings shift to high-cost channels, margin pressure compounds—OTA commission ranges are commonly cited around 15–25%.
That’s why we built a fast “truth-finding” step before a hotel invests in bigger changes:
Hotel Revenue Leak Diagnostic (Powered by Hotel Revenue Black Box™)
It reveals where revenue is leaking, why it’s happening, and how much it may be costing—so decisions are made with clarity.
Run My Revenue Leak Diagnostic
What Is Revenue Leakage in a Hotel?
Revenue leakage is profit loss that occurs when:
-
Pricing and restrictions don’t align with real demand
-
Distribution shifts bookings to higher-cost channels
-
Rate parity drifts across OTAs and direct channels
-
Demand signals are missed or acted on too late
-
Operational habits quietly suppress revenue performance
Often, hotels remain busy—but margins feel capped.
9 Common Hotel Revenue Leaks (Most Owners Don’t See)
-
Rate leakage and parity drift
Inconsistent rates across channels weaken pricing power and push demand to higher-cost distribution. -
Overreliance on high-commission channels
Small changes in channel mix can significantly impact net ADR after commissions. -
Missed compression dates and local demand spikes
Without structured monitoring, hotels underprice peak demand. -
Inventory misallocation
Too much inventory on the wrong channels at the wrong time. -
Restriction mistakes (MinLOS, CTA/CTD, close-outs)
Small rule errors can block high-value demand. -
Flat room-type pricing
Premium rooms and upsell opportunities leak when pricing steps are not optimized. -
Weak direct booking conversion path
Traffic arrives, but booking engine UX, value messaging, or pricing loses the guest. -
Manual rate management delays
Slow reaction to demand changes causes under- or over-pricing. -
Reporting that doesn’t show the real story
Hotels drown in data but lack a clear “leak map.”
What the Hotel Revenue Leak Diagnostic Delivers
This is not a sales pitch.
It’s a structured diagnostic designed to provide:
-
Identification of revenue leaks across key systems
-
Channel and pricing imbalance insights
-
Demand and performance gaps
-
Estimated financial impact by leak category
-
A clear diagnostic summary you can act on
📊 See Where Your Revenue Is Leaking — Start the Diagnostic
Who This Is For (and Not For)
Best fit:
-
Independent & boutique hotels
-
Owners unsure why profits feel capped
-
Hotels with steady occupancy but weak margins
-
Operators who want clarity before investing further
Not for:
-
Quick fixes or discount-driven strategies
-
Generic templates or one-size-fits-all advice
Run My Revenue Leak Diagnostic
PS: If you’d rather speak first, you can request a short strategy conversation.
About the Author
Connor Frothingham
Aspiring Computer Engineer. Proven track of success as Head of Technology and IT.


