For years, Online Travel Agencies (OTAs) like Expedia and Booking.com have been both a blessing and a curse for independent hotels. They provide invaluable visibility and a stream of bookings, but at a cost: high commissions, a loss of guest data, and a diluted brand identity. But what if you could change the game? The most successful independent hotels today are not just coexisting with OTAs—they are outperforming them by mastering the art of direct bookings. It’s about building a strategy that leverages your unique advantages to attract, convert, and retain guests directly. Here are proven strategies that can help you regain control, boost profitability, and build lasting guest relationships.
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